Find exactly where you're losing revenue, time, and momentum, and what to fix first.
One conversation. A clear-eyed look at your business. A prioritized plan you can actually use, whether you build it with us or not.
Book Your Impact Audit →Four steps. No fluff.
Discovery
We sit down (virtually or in person) and walk through how your business actually runs today, not how the org chart says it does.
AI Analysis
We run that conversation through a systems-and-AI lens most consultants don't have, pairing decades of operations experience with tools that catch what a single conversation misses.
The Report
You get 5–7 specific opportunities, ranked by impact, not a 40-page deck that says nothing.
Review Call
We walk through the findings together, answer every question, and hand you a 4-day quick-start you can act on immediately.
At least three real gaps.
Every audit is built to surface at least three real gaps across revenue and time, plus the friction points slowing you down day to day. You'll leave with a priority matrix of what to fix first, second, and later, and a 4-day quick-start for the highest-impact item, whether that's AI or something much simpler.
Revenue gaps
The places work is being lost before it becomes money. Leads that waited, quotes that never went out, follow-up that stopped short. We put a number on what each one is costing you.
Time gaps
The hours going into work that should not need you. Re-typing the same information, chasing updates, rebuilding the same document. We show where they go and how many there are.
Friction points
The small daily snags that slow everything down. Tools that do not talk to each other, steps nobody owns, information living in four places. Individually minor, together expensive.
A straight answer on AI
Whether AI genuinely helps your business, and where. If a process change or a better system would fix it faster and cheaper, we say so. You get the real answer, not the one that sells more work.
Systems people first. AI second.
We're Hilary Castro and Denise Klein. A combined 40 years running and building service businesses, 20 of those years building the systems underneath them. We're not "learned Claude last week" consultants. AI is the newest tool in a kit we've been building for two decades, and we'll tell you plainly when it's not the right one for the job.
If you're the one holding it all together, this is for you.
The Impact Audit is built for service business owners who are already running something real. It fits if:
- Your business is working, but it's working because you never stop.
- Leads, quotes, or follow-up are slipping and you can't always say where.
- You're paying for tools nobody fully uses.
- Growth keeps adding to your plate instead of taking something off it.
- You want a straight answer on whether AI helps you, or whether something simpler would.
- You're willing to change how something runs, not just buy another tool.
$999 to start, for the first 3.
We're opening The Impact Audit at a founding price of $999 for the first 3 clients. After that, it's $1,497 for a solo operator, $2,497 for a team. Once those 3 spots are gone, they're gone. No artificial countdown, just genuinely early pricing while we build out this offer.